Jennie Hitchcock

Co-Founder, President

JHitchcock@compassir.com
(888) 376-1082 x 3

Jennie is the President and co-founder of Compass Healthcare Consulting, a professional services firm that helps healthcare organizations improve operational and financial performance and to identify and manage regulatory and business risks. Before devoting her work full time to Compass in 2013, she served for over 25 years in leadership and consulting roles in medical practice operations, revenue cycle and regulatory compliance, including the role of Chief Operating Officer of Tennessee’s largest independent physician organization. Jennie is certified in medical practice management and physician coding and, in 2019, she served as an advisor to AHIMA in the development of the CCS-P coding certification exam.

Alan Hitchcock

Co-Founder, Vice President

AHitchcock@compassir.com
(888) 376-1082 x 2

Alan is responsible for internal operations, human resources, payroll, benefits, and accounting. He also performs on site diligence and asset inventories. Alan has worked in executive capacities in managerial, human resources and staffing services since 1992. Alan earned his B.A. in Business Management and Marketing from the University of Tennessee. He holds the Senior Professional in Human Resources (SPHR) credential from the Human Resources Certification Institute (HRCI).

Marcy Hatch

Vice President of Healthcare Consulting

MHatch@compassir.com

(888) 376-1082 x 6685

Marcy is responsible for managing key consulting services including regulatory compliance, risk management and operational excellence. She has worked in the healthcare industry since 1996 with experience in insurance plan operations, healthcare IT operations and practice management for multiple specialties. Her focus includes operations, education, regulatory compliance, information technology and risk management. Marcy earned her Bachelors in Fine Arts from the University of Akron, Akron, OH.  Marcy holds the Certified Medical Practice Executive (CMPE) credential from the Medical Group Management Association (MGMA).

Michelle West

Managing Director, Healthcare Consulting

MWest@compassir.com

(888) 376-1082

Michelle is responsible for coding review team management and education. With 16 years of experience in the healthcare industry she has worked in small private specialty practices and large multi-specialty practices. She is a recognized expert in the field of medical coding and compliance. Her areas of expertise include regulatory compliance, evaluation and management and procedure auditing, as well as physician and staff education. Michelle holds the Certified Professional Coder (CPC), Certified Evaluation and Management Coder (CEMC), Certified Professional Medical Auditor (CPMA) and Certified Risk Adjustment Coder (CRC) credentials from the American Association of Professional Coders (AAPC) and serves as a member of an advisory committee at a local college.

Sarah Baguley

Coding, Billing & Clinical Documentation Specialist

SBaguley@compassir.com

(888) 376-1082 x 14

Sarah is responsible for performing review of claims and medical records to assess the accuracy and quality of clinical documentation and the related third party billing. In addition to her review work, she provides recommendations to clients to support improvement of clinical documentation. She has extensive experience in clinical and molecular research and earned her Masters of Science in Pharmacology from Keble College, Oxford University (UK). Sarah holds the Certified Professional Coder (CPC) credential from the American Association of Professional Coders (AAPC).

Madison Washington

Coding, Billing & Clinical Documentation Specialist

MWashington@compassir.com
(888) 376-1082 x 6684

Madi is responsible for performing review of claims and medical records to assess the accuracy and quality of clinical documentation and the related third party billing. In addition to her review work, she provides recommendations to clients to support improvement of clinical documentation. Madi earned her Associate of Arts degree from Pellissippi State Technical Community College in Knoxville, TN. She holds Certified Professional Coder (CPC) and Certified Professional Coder in Dermatology (CPCD) credentials from the American Association of Professional Coders (AAPC).

Heather Campbell

Marketing & Administrative Coordinator

HCampbell@compassir.com
(888) 376-1082 x 6

Heather is responsible for coordinating marketing, business development and administrative projects. She earned her Bachelors Degree in Music Business Management and Entrepreneurship at The Berklee College of Music. Additionally, Heather holds Certified Dermatology Coder (CDC) credentials.